State Library of South Australia

Services for public libraries: Research enquiries

If you cannot answer an enquiry using the resources of your own library, the Research Services Team of the State Library offers a research support service.  Public library customers can access the extensive resources of the State Library through this service. Refer to checklist below to ensure that you have supplied all necessary information to assist the Research Librarians.

Please send your enquiries using the Research Enquiry form.  For loan and copy requests, use the Document delivery form.  Please also note, document delivery requests should not be submitted via the Research Enquiry form.

 Checklist for research enquiries

A. Have you:

  • Printed a copy of the request for your records
  • Included your staff member's name (or alternative staff member if you are part time)
  • Included your staff member's phone number
  • Included the customer's name
  • Included the customer's phone number or other contact option

B. Did you include:

  • An indication of the level/complexity of information required, eg. primary school, family historian, local business, serious hobbyist
  • Any relevant dates, eg when the event occurred, information on the topic within a range of years
  • Brief context of the request, eg background information supplied by the customer
  • Purpose of the request, just some indication if the customer offers this

C. Tell us about:

  • Information you have already located and given the customer
  • Sources you have already checked, eg your catalogue, PLAIN, State Library catalogue/s, Internet, Specific websites, Libraries Australia. Which search words did you use?
  • Referrals you have given the customer, eg to a Government Department or Community Agency, local expert/s
  • Information the customer has already located


Brief queries can be made during Library opening hours.

Phone: (08) 8207 7250

Phone: 1800 182 013 (for country callers)


Contact Us

Phone Us: +61 8 8207 7250
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Visit Us: Corner North Tce
& Kintore Ave, Adelaide
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Page last updated: 2:55 PM 30 Jan 2018

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State Library of South - South Australian Government