Ask us
Phone us
A dedicated Telephone service is staffed 10.00-5.00 Monday to Friday. A reduced service operates during evenings and weekends.
+61 8 8207 7250 (all enquiries)
1800 182 013 (SA country callers free call)
+61 8 8207 7251 (TTY Service only)
Chat with us
Asknow is a national online reference service. Chat online to get advice on where to find information. AskNow is staffed at different times by librarians across Australia and New Zealand so the librarian online may not be from the State Library of South Australia.
Available Monday to Friday, 9.30am to 6.30pm Central Daylight Savings Time.
Ask us for research help
Lodge a research question through our online enquiry service, or write to us.
What we can do for you:
When you send us your research question we'll spend up to forty five minutes research time on it, and undertake to reply to your request within 5 to 10 working days with an answer which might range from:
- the exact answer to a specific question of fact
- a list of books, articles or URLs for a broader question
- a referral to another organisation where appropriate.
What we can't do for you:
- conduct ongoing or in-depth research
- lengthy newspaper searching
- provide extensive details for student assignments - we can however offer advice and suggestions for further reading.
- respond to "urgent" enquiries.
You are welcome to use this research service up to four times in a twelve month period. Enquiries submitted on Friday afternoon will be dealt with on Monday morning. The basic research service is free although there are charges for copying.
