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There are several service points within the library where you can get assistance from staff. These are all on Level 1 of the Spence Wing.

Family History

Is staffed weekdays from 10am to 5pm, to assist with microform use and use of the family history resources. You can get help from the Information Desk when the Family History area is not staffed.

Information Desk

Provides an information and reference service for general enquiries, including family history. This service is backed up by Collection Specialists and Research Services staff where required.

Security Desk

Provides a cloaking service. You will need to have all your bags checked and leave large bags at the desk while you're in the library. See Using the State Library for more information.

Somerville Reading Room

The Sommerville reading room is a supervised reading area for preservation materials. For access to this room, you'll need a reader's ticket from the Information Desk.