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Frequently Asked Questions

What is the cost of a Digital Visit? 

All State Library Digital Visits are provided free of charge.

Any additional tools and materials required for the session are outlined in the Information for Educator document in the Pre-visit Package on the website.

General information

With most Digital Visits there are accompanying Digital Resources that are provided along with a Guide for deeper learning. Access Guides for each Digital Resource from the program page on the Library website.

What Pre-visit information will we receive?

A confirmation email will be sent from Eventbrite to the person that booked the Digital Visit.

This email will point to a Pre-visit Package that contains Information for the Educator and Information for Accompanying Adults  on the Description tab for each program.
The booking contact person is required to distribute to all the attending educators and accompanying adults associated with the program.

A calendar meeting invitation will also be sent to the contact person and educators listed, closer to the date, with Pre-visit Package documents attached.

Where might I find further resources?

Visit the More to Explore tab on the website page of the program to find further resources and relevant links.

What technology is required for a digital visit?

The SA Government recommended online platform is Microsoft Teams. You will be emailed a link that enables your Digital Visit to be opened in the MS Teams DESKTOP app.

To ensure full functionality of this multimedia-rich session, we recommend that you download Microsoft Teams App to your device rather than relying on Teams via a web browser. 

Participants will require internet access, a web camera, microphone and speakers.

Information, Communications and Technology (ICT)  protocols will be highlighted with all participants at the start of the Digital Visit to ensure safety, access and participation is managed effectively.

Please email us prior to your Digital Visit if you have additional questions regarding ICT requirements.

How can I provide feedback?

We value your feedback and invite you to complete the short surveys attached to the Digital Visit you attend. This will enable us to further develop the programs.