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The Document Delivery Team places a high priority on the prompt supply of books and photocopies from State Library collections to public libraries.

  • Delivery of articles identified by the requesting library as specific citations held by the State Library can be emailed as a pdf or printed ready for collection by the courier.*
  • Book requests to be processed ready for collection by the courier.*
  • For urgent requests requiring faster than standard response times, the State Library will meet shorter timelines as negotiated with the requesting library.

*The courier currently only collects and delivers to the State Library on Tuesday and Thursday. Please note that any delays with the courier services are unavoidable.

For more information view the Inter-library loans of State Library materials condition of use.

Make a request online

Fill in the following online Document Delivery for Public Libraries form.

Have a question?

Brief queries can be made during State Library's open hours.

Phone: +61 8 7424 6300 or 1800 182 013 (for country callers)

Checklist to help customer research queries

Have you ... ?

  • Printed a copy of the request for your records.
  • Included your staff member's name (or alternative staff member if you are part-time).
  • Included your staff member's phone number.
  • Included the customer's name.
  • Included the customer's phone number or other contact option.

Did you include ... ?

  • An indication of the level/complexity of information required, eg. primary school, family historian, local business, serious hobbyist.
  • Any relevant dates, eg when the event occurred, information on the topic within a range of years.
  • The brief context of the request, eg background information supplied by the customer.
  • Purpose of the request, just some indication if the customer offers this.

Tell us about ... ?

  • The information you have already located and given the customer.
  • Sources you have already checked, e.g.  Public Libraries catalogue, State Library catalogue, internet, specific websites, Libraries Australia. Which search words did you use?
  • Referrals you have given the customer, e.g. to a government department or community agency or a local expert.
  • Information the customer has already located.